TaxBandits Privacy Statement

Information Collected

TaxBandits collects the following types of information to provide you with a seamless solution to e-file your tax returns.

• Personal information

  Your name, alias, Social Security Number (SSN), mailing address, email address, phone number, date of birth, driving license number, passport number, unique personal identifier, online identifier, or other similar identifiers.

• Personal information (Categories listed in the California Customer Records statute - Cal. Civ. Code § 1798.80(e)).

  A name, signature, Social Security Number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, bank account number, credit card number, debit card number, or any other financial information, and health insurance information.

• Protected classes under California or federal law

  Age, national origin, citizenship, marital status, and sex (including gender, gender identity, gender expression).

• Tax Information

  We collect all the necessary information to complete your tax returns (according to the IRS guidelines). This may include your business name, DBA/trade name, Employer Identification Number, Other TIN types (ITIN or Foreign TIN), Payments made, tax withholdings, recipient details, and more. For detailed guidance on tax information collected, please refer to the IRS instructions of the respective tax return.

• Commercial information

  Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

• Biometric information

  Photos and videos, as well as data, such as face scans and other measurements, extracted from the same for authentication or compare the end-users face to identity document photos - some of this extracted data may be considered biometric data and/or sensitive Personal Data under applicable data protection laws in certain jurisdictions.

• Technical Information

  When you interact with our site(s), our system may collect information such as your IP address and browser information through cookies or other means. For detailed information about cookies, check out our cookies policy.

• Feedback and Surveys

  To ensure we provide you with a seamless service, we often collect your feedback through community discussions, calls, emails, chats, and other interactions, such as surveys on our sites.

• Payment Information

  When you pay for our services, we will collect your credit card information, such as credit card number and expiration date. However, we do not store this information on our end, and instead we use the services provided by the authorized payment gateway to authenticate your identity and approve the payment.

• Geolocation data

  Physical location or movements.

Information Use

TaxBandits uses your information primarily to provide you with a personalized Internet or mobile application e-filing experience that delivers the resources, services, and information most relevant and helpful to our users. We do not share any customer information provided with others unless explicitly stated in this Privacy Policy or when required by law.

As part of the tax filing process, the IRS and State Tax agencies require TaxBandits to request the email address of the person electronically filing a tax return. If an email address is collected, it is provided by TaxBandits to only the appropriate IRS/State Tax agencies. As a method for detecting fraud in connection with e-filing, the IRS also requires TaxBandits to provide the Internet Protocol information (IP address) of the computer from which the return originated.

We also use the information we collect to monitor and investigate fraud, identity theft, and other illegal activity and to personalize and improve the Services.

TaxBandits values the privacy and security of consumer information, and unless we have explicit consumer consent and are allowed by Section 301-7216 of the Internal Revenue Service’s code,

We do not:

• Sell or rent consumer personal information;
• Use consumer personal information to market non-tax preparation products or services to consumers or
• Share consumer personal information with outside third parties for marketing purposes.

Information Transfer

The data we collect from you may be transferred to:

• Government Agencies - The data reported on your tax returns are transferred to the taxing authorities, law enforcement, and governmental agencies such as the Internal Revenue Service (IRS), Social Security Administration (SSA), Financial Crimes Enforcement Network(FinCEN), and State Agencies, whichever is applicable.
• Recipients - If you opt for Postal Mailing or Online Access services, the information reported on your form will be shared with the respective individuals/entities.
• Print Service Providers - If you opt for Postal Mailing, the information reported on your form will be shared with our print service providers.
• Service Providers - Vendors, consultants, and other service providers who are required to use and disclose the information only to perform services on our behalf.
• Sale/Partnership - In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We may also share aggregated or de-identified information which cannot reasonably be used to identify you. Examples may include but are not limited to – the total number of users served by a TaxBandits product/service, general age group ratios, summary reports of tax preparation practices across large groups of customers, and other statistical data relating to tax preparation and electronic filing service.

Security Measures

Our team understands the importance of safeguarding our client’s data. To ensure that all of our client's data is safe, we have implemented various methodologies and maintained multiple layers of security measures. Click here to check out our security practices and policies.